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 Contact Information


Contact us by eMail, Telephone, or Snail Mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.


We have provided a number of ways for our Customer Care team to help you:




For product information or assistance:

For service inquiries or assistance:

For customer support or assistance:


We will respond to you within 24 hours, during regular business hours.

All email correspondence is completely confidential.


Online Form:


Please send any specific information about your request so we can direct it to the appropriate people:


What kind of comment would you like to send?

Complaint Problem Suggestion Praise

What about us do you want to comment on?


Enter your comments in the space provided below:

Tell us how to get in touch with you:

Please contact me as soon as possible regarding this matter.



LFE api Sales and Service (Kyle Apkarian)  419-358-8750

Monday to Thursday   8:00am to 4:30pm (EST)

Fridays, Saturdays, Sundays and holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.





Snail Mail:


Send your inquiries to:

  • LFE / api
  • Attention: Customer Care Center
  • One Triplett Drive
  • Bluffton, OH
  • 45817