FAQ's

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 Frequently Asked Questions ?

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Table of Contents

  1. How do I place an order ?
  2. How do I obtain current pricing, and what information do I need to have?
  3. Do you still have the entire LFE/api product line available for purchase?
  4. Who do I contact if I need repair or calibration ?
  5. Can you repair obsolete or discontinued products?
  6. How can I tell what my current meter part number is ?
  7. What is LFE api's Panel Meter Warranty?
  8. What is LFE api's Standard of Quality?
  9. How can I  contact the company that now sells Triplett test equipment and Triplett analog meters?

How do I place an order ?

 

You can call us at 419.358.8750 or you may eMail Us.

 

If by eMail, please don't forget to leave us a phone number where you can be reached.

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How do I obtain current Pricing, and what information do I need to have?

 

You need to tell the us the Model number, range (input), scale, setpoints if applicable, and any special features.

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Do you still have the entire LFE api product line available for purchase?

 

Part of the LFE api product line was sold prior to the remainder of the line transferring to the Bluffton, Ohio location in 1997.  Some models were already obsolete prior to the acquisition of the meter line. In a few instances, low sales volume has caused several meters to become obsolete since 1997.  In a few cases special features - bezels and parts are no longer available. 

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Who do I contact if I need repair or calibration ?

 

You will need to Contact Customer Care at 419.358.8750 for an RMA#, pricing for non-warranty; or determination of warranty repair.

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Can you repair obsolete or discontinued products ?

 

In some instances we are able to repair obsolete meters if repairable parts are utilized in models we continue to manufacture. Contact Customer Care at 419.358.8750 Ext. 235

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How can I tell what my current meter part number is ?

 

Look on your meter. Finished meter part numbers have a minimum of 10 digits/letters.

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What is LFE api's Panel Meter Warranty ?

  

Our warranty information can be found under the [About Us] section of this website.

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What is LFE api's Standard of Quality ?

  

Our in-house quality standards have been established to meet commercial requirements within the electronics industry. They closely parallel the U.S. Government's Military Specification MIL-Q-9858A.

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How can I contact the company that now sells Triplett test equipment and analog panel meters ?

  

Jewell Instruments now owns all the Triplett product lines. They can be reached by calling 800-638-3771, or 603-669-6400, or by Fax 603-669-5962 or by eMail : sales@jewellinstruments.com

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